Technical services for staff

Accounts and passwords

DO NOT disclose your authcate password without considering the risks! See IT use policy.

• Changing your password (ITS)

Computer labs

• Computer labs provided by the faculty
• Computer lab standard operating environment (i.e. standard lab image)
• Requesting additional software to be installed in computer labs
• Languages available in computer labs

Contacts

• Jobdesk - Request assistance
• Tech services contacts
• Service reviews - Your feedback
• News from ITS

Email

• Spam (unwanted/unsolicited email) (ITS)
  • Tips for recognising potential spam
  • Report spam emails (ITS)
• Creating class email lists
• Faculty mailing lists
• Web-based email access (Webmail)
• Monash email service - including spam and virus information, email signatures, setting vacation messages, quota, etc.

Policies and procedures

• Monash's OHSE policies and other docs - includes guidelines on computer ergonomics

Printing

• Printing for staff

Projects

• Propose a new IT project
• How are the projects prioritised
• Project list (xls 38kb)